FAQs

What is Be Kind By LA?

Be Kind By LA is a clothing and lifestyle brand that promotes positivity, kindness, and self-love.

What types of products do you sell?

We sell a variety of clothing, including t-shirts, sweatshirts, activewear & outerwear, and hoodies, as well as shoes & accessories like hats, clutch bags, and tote bags, home & living products.

Do you have a physical store?

No, we are an online-only store

How do I choose the right size?

We offer a size chart on each product page to help you choose the right size. Please refer to the chart and measurement instructions before making your purchase.

What materials are your products made from?

Our products are made from high-quality materials, including 100% cotton and eco-friendly materials like recycled polyester.

How do I care for my Be Kind By LA products?

Please follow the care instructions on the product label to ensure the longevity of your Be Kind By LA products.

Can I return or exchange an item?

Yes, we accept returns and exchanges within 14 days of purchase. Please contact us to initiate a return or exchange.

How long does it take to receive my order?

Shipping times vary depending on your location and the shipping method you choose at checkout. Standard shipping typically takes 2-5 business days within the US.

Can I track my order?

Yes, once your order has shipped, you will receive a tracking number via email or text message.

Do you offer international shipping?

No, We are shipping in USA only.

How do I contact customer service?

You can contact us by email or phone. Our customer service team is available to assist you Monday through Friday, from 9am to 5pm PST.

How do I place an order on your website?

To place an order on our website, simply browse our products and add the items you want to your cart. Once you are finished shopping, proceed to checkout, enter your shipping and payment information, and confirm your order.

What forms of payment do you accept?

We accept all major credit cards, PayPal, Shop Pay, and Google Pay.

How do I cancel an order?

If you need to cancel an order, please contact us as soon as possible. We may be able to cancel the order if it has not yet shipped.

Can I change my shipping address after I have placed an order?

If your order has not yet shipped, we may be able to change the shipping address for you. Please contact us as soon as possible to request a change.